Skincare Questions You’re Too Afraid to Ask—Answered

Got questions? We’ve got answers. From safety to breakouts to procedures and more, we’ve compiled a list of FAQs and inquiries you’ve been too afraid to ask. Let’s dive right in!

Is LED light therapy safe?

Yes, LED light therapy is a safe, at-home treatment. Light therapy has also been studied and tested across hundreds of peer-reviewed clinical trials.

Official testing for at-home devices is actually more rigorous than professional ones because the device is being cleared to use without the presence of a professional. That means there's a higher-level burden of proof to show efficacy and safety. So if you’re thinking about buying an at-home mask, just be sure it’s marked “FDA cleared”.

Can LED light therapy actually burn my skin or make it worse?

Nope – LED light cannot burn your skin. It actually uses non-thermal light, not UV light (the light emitted from the sun).

That means that it does not use heat to cause a biological reaction, like some therapies do. However, people with specific photosensitivity concerns should check with their healthcare provider before beginning red light therapy – to be safe.

So if you have sun-damaged skin (not the same as sunburned), red light therapy can actually help improve it – not make it worse. While the main hero for anti-aging is red light, amber light (aka yellow light) helps improve sun-damaged skin and hyperpigmentation while supporting overall skin health.

The Q-Rejuvalite Pro Mask has five wavelengths of light, from red to amber to blue, to help improve your skin from the inside out.

Should I protect and close my eyes during treatment?

The Q-Rejuvalight Pro LED Mask is safe for your eyes and has passed the IEC62471 eye safety test. It comes with light-blocking protective goggles, specifically designed to fit seamlessly with the mask. We recommend using them for the utmost protection and comfort during treatment, allowing you to multitask with ease.

If you prefer not to use the goggles, we recommend closing your eyes, as the light can be quite bright and some people may experience sensitivity.

Can I use it while pregnant or breastfeeding?

For pregnant or breastfeeding mums, we recommend that you check with your doctor.

My face feels dry afterward, is that normal?

Yeah, some people experience mild dryness after LED light therapy due to skin cell turnover. You may think to put on moisturizer before treatment, but it's best to use red light therapy on clean, dry skin to ensure the light penetrates effectively.

To help with any dryness or itchiness, you can try a gentle exfoliation before treatment to slough away dead skin cells. After treatment, follow up with your normal routine and a great moisturizer every time.

Can I double up on sessions? Can I use my LED mask for more than 3 minutes each day?

We’re all for efficiency, but in the case of your LED mask, less is more. The treatment has been tested for safety and efficacy at three minutes a day, so we do not recommend wearing it for longer. If you miss a day, don’t worry – just jump back in as soon as you can.

Don’t forget to use the Qure mobile app planner and phone reminders so you never miss a treatment!

Can I use my LED mask before/after my Micro-Infusion treatment?

Yes, you can use the Q-Rejuvalight Pro LED Mask before your Micro-Infusion treatment to help prepare your skin. After completing the Micro-Infusion treatment, it’s best to wait until the following morning before using the LED mask.

We recommend doing your Micro-Infusion treatment before bed, as this allows the serum to absorb overnight for maximum benefits. In the morning, cleanse your face to remove any leftover serum, and once your skin has calmed down, you can safely use the LED mask.

What does Micro-Infusion treatment feel like? Does it hurt?

The ultra-fine needles used in the Micro-Infusion treatment are thinner than a human hair, so while they are longer than most at-home needling systems, the sensation is minimal. Most people experience little to no pain during the treatment.

Some may feel a slight prickling or tingling sensation as the needles make contact with the skin, but this is typically mild and you'll quickly get used to the feeling.

Can I mix both serums for my Micro-Infusion Treatment?

Yes, absolutely! You can mix two serums together and fill the cartridge until it’s half full. Just make sure to safely store any remaining serum according to the instructions included with your package.

Can I microneedle over acne or breakouts, or is that a bad idea?

It’s best to wait until an active breakout has healed before microneedling. Microneedling over active acne can irritate the skin, potentially worsen the condition, and increase the risk of infection. However, microneedling is highly effective for reducing acne scars once the breakout has healed.

Why does my face get red and itchy after microneedling—am I doing something wrong

You’re doing great! It’s normal to experience some redness and mild itchiness for the first few hours after microneedling. This is a natural response as your skin heals. The redness should be minimal and fade quickly. Keep in mind, everyone’s skin reacts differently, so some may experience more or less irritation.

I just had a chemical peel, when can I perform a Micro-Infusion treatment?

We recommend waiting 4-6 weeks after a professional chemical peel before performing a Micro-Infusion treatment. It’s important to allow your skin to fully recover. For the best results, consult with your specialist regarding aftercare and the appropriate timing for your next treatment.

I’m in my 40s/50s/60s, is it too late for me to start a skincare routine?

t’s never too late to start caring for your skin! While preventative skincare in your 20s and 30s is ideal, starting a skincare routine in your 40s, 50s, or 60s can still make a significant difference. Check out our guides on:

• Skincare After 40
• Skincare After 50

These guides will help you tailor your routine to meet your skin's unique needs at every stage.

How can I get rid of the blackheads on my nose?

Blackheads can be stubborn, but don’t worry, there are solutions. The first step is keeping your pores clean with a consistent skincare routine. You can also take preventative action against breakouts by using an LED light mask.

Already doing that? It might be helpful to explore these sneaky habits that could be clogging your pores and contributing to blackheads.

I’m an adult, but I still have a problem with acne. What’s the deal?

You’re not alone. A small percentage of adults continue to deal with acne well past their teen years. At Qure, we offer a range of acne-fighting products loved by adults in their 30s, 40s, and beyond. If you’re already cleansing daily, exfoliating regularly, using an LED mask to fight breakouts, and maintaining good hygiene, it might be worth checking with your dermatologist to see if a hormonal imbalance is contributing to the issue.

Um, what does “non-comedogenic” mean?

It means the product has been specifically formulated to not clog pores, making it less likely to cause breakouts.

Is it okay to use expired skincare products?

It’s best to avoid using expired skincare products. Over time, they can lose their effectiveness and may even cause irritation or breakouts. Always check expiration dates and packaging symbols to ensure your products are still safe to use.

I’m a man, can I still use these products?

Yes, absolutely! Our Qure LED mask and our Micro Infusion Facial System work for all genders and are effective for improving skin texture, reducing fine lines, and treating acne. Just follow the same usage guidelines for best results.

Do you offer installment payments? What about refunds?

Yes, of course. We like to make it easy for you. We have flexible payment methods - you can choose from either Klarna, Sezzle and Afterpay.

As for refunds, please view our return policy here.

There’s sometimes a lot of confusion around skincare — from routines to prices to how it fits into everyday life. We get it! We hope this post shines some light on the dos and don'ts of treatments, tools, and more – so you can get back to your regimen with confidence. Still got more Qs? No problem. Reach out to us anytime here.